Terms and Conditions for Digitization Services
Effective Date: February 2, 2025
These Terms and Conditions ("Agreement") govern the relationship between Rochester
Restoration Reels LLC ("we," "our," or "us") and the customer ("Customer" or "you") for
digitization services related to the conversion of media into digital format.
By engaging in our services, you agree to the following terms:
1. Services Provided
We offer services to convert your physical media (such as VHS tapes, DVDs, analog film,
and other formats) into digital files. These services may include the digitization of video,
audio, and images, depending on the specific project requirements as agreed upon by both
parties.
2. Delivery & Turnaround Times
We will make reasonable efforts to complete the digitization process and deliver the final
digital files within the agreed-upon timeframe. Delivery will be made via the medium
chosen by us (e.g., USB drive, downloadable link, etc.). However, we are not liable for
delays outside of our control, including but not limited to equipment failure, postal delays,
or force majeure events.
3. Customer Responsibilities
• You are responsible for ensuring that the media provided for conversion is in a
condition suitable for digitization. We are not liable for damage to media that occurs
during the conversion process.
• You must provide accurate and complete information regarding your media,
including any specific instructions for how you want it to be converted.
• You acknowledge that media provided to us may have quality limitations (e.g., audio
or visual degradation), and we cannot guarantee perfect results.
4. Ownership & Rights
• You affirm that you hold the copyright or appropriate permission for any media
provided to us for digitization.
• We retain the right to use any promotional materials, including before-and-after
examples, but we will not share or distribute your content without your explicit
consent.
• You are granted a non-exclusive, non-transferable license to use the digital files
created from your media for personal purposes.
5. Pricing & Payment
• Pricing for our services will be communicated to you prior to commencement of
work. All fees are due as agreed in the contract or before the delivery of the final
product unless otherwise stated.
• We reserve the right to charge additional fees for media that is difficult to convert or
requires extra time, as mutually agreed upon.
6. Limitation of Liability
We are not liable for any damage or loss of original media during the conversion process,
though efforts will be made to handle all items with care.
We are not responsible for issues related to the quality of the original media, such as
degradation, poor quality, or missing content.
We are not liable for any indirect, incidental, special, consequential, or punitive damages,
including but not limited to, loss of data, loss of profit, or any other form of damage
resulting from the use or inability to use the digital files we provide.
7. Indemnification
You agree to indemnify, defend, and hold harmless Rochester Restored Reels, its affiliates,
employees, contractors, and agents from any and all claims, damages, losses, or expenses
(including reasonable attorneys' fees) arising from your breach of this Agreement or any
third-party claims related to the media you provide for conversion, including due to
copyright infringement or providing inappropriate material.
8. Termination
Either party may terminate this agreement by providing written notice to the other party. In
the event of termination, any work completed up to that point will be billed accordingly,
and you agree to compensate for services rendered.
9. Governing Law
This Agreement will be governed by and construed in accordance with the laws of the State
of Michigan, without regard to its conflict of law principles. Any disputes arising out of or
relating to this Agreement will be resolved in the courts located within Oakland County,
Michigan.
10. Force Majeure
Neither party shall be held liable for failure or delay in the performance of this Agreement
due to causes beyond its reasonable control, including but not limited to, acts of God, war,
terrorism, strikes, or technological failures.
11. Amendments
We reserve the right to modify these Terms and Conditions at any time. Any changes will be
effective upon posting to our website or notifying you directly. By continuing to use our
services, you accept the revised terms.
12. Entire Agreement
This Agreement constitutes the entire understanding between you and Rochester Restored
Reels, and supersedes all prior agreements, communications, and understandings,
whether written or oral.
Contact Information:
For any questions regarding these Terms and Conditions, please contact us at: Rochester
Restoration Reels LLC, rochesterrestoredreels@gmail.com